CityxRM

About Us

CityxRM is a cloud-based civic engagement and operations management solution built to empower local governments to fully leverage their civic engagement data. CityxRM aims to reduce implementation and maintenance costs. It will achieve this by automating workflows to optimize and get a real-time performance of the organization through dashboard.

Get In Touch

Based on Co-creation

The platform has been developed in collaboration with the authorities and ensured citizen participation throughout the development. We are continually working on optimizing our platform.

Citizen Centric Services

Residents get notifications on the progress made by the authorities and citizens are always up-to-date with CityxRM, using every opportunity to give their feedback. Users can communicate by opting for their preferred communication channel.

Automated Workflow

End-to-end workflow automation helps improve efficiency by giving access to our CRM portal 24x7 to citizens in order to offer them quality service.

Data Driven Approach

The real time dashboard of CityxRM allows authorities to act in a proactive manner. The dashboard provides a visual overview of all issues as per category, region, and field team. Trends can be observed, and those come handy for future countering of traffic and road infrastructure issues, as well as in evaluating team performance and citizen satisfaction.

Easy Integration

CityxRM integrates with existing software systems with its quick and easy scalable model. Once contractors are added as teams in CityxRM, the platform allows them to take on issues directly. We are continuously developing new integrations that involve external suppliers. It makes it possible to forward these issues to the suppliers.

Cloud Based Solution

CityxRM is entirely based on the cloud and delivers ready-to-go mobility solutions, which make all processes available on mobile devices within 24 hours.

Product Features

Report from anywhere
Register from our platform and stay updated with the progress

Citizen Engagement
Promote your community's knowledge-base as the hub for insight

Fast and efficient workflow
Reports registered automatically goes to the relevant authority

Monitor costs and view reports
Reduce your downtime by monitoring your work orders and operations

Innovating Cities for a Smarter Future